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Archives for : September2011

Playgued

It seems some companies aren’t willing to Play when it comes to giving you your money back.

Eight days ago I put in a request to Play.com to return two items.  I received an email confirming the request and given the nature of the product they need to be collected by a courier.  I’m still waiting.

The items in question are Android tablets.  They’re not cheap so you can understand Play.com’s reluctance to entrust Royal Mail with the delivery.  The issue I have is that Play.com appear to have made no effort to arrange the required courier.

The tablets aren’t as described either.  Play.com listed them as Android 2.2.  The tablet is a customised version of Android 2.1.

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I’m now questioning whether Play.com simply wanted rid of these things.  They certainly don’t seem to be Playing fairly on this one.  I’ll keep you up to date with any results.